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Privacy Policy

Last Updated: November 2026 • Compliant with POPIA (Act 4 of 2013) & GDPR

1. Introduction

Chemcool Electronics ("we", "our", or "us"), located in Centurion, Gauteng, South Africa, respects your personal privacy. This Privacy Policy details our practices regarding the collection, storage, and processing of personal information when you visit https://chemcool.co.za.

2. Information We Collect

We may collect information in two ways:

  • Information you provide directly: When you complete our contact form (Name, Email address, Message details) or message us via WhatsApp.
  • Automated telemetry & device data: IP addresses, browser types, operating systems, referring URLs, and dwell time, collected through server logs and analytics tools.

3. Google AdSense & Advertising Cookies

Our website is monetized using Google AdSense (Publisher ID: ca-pub-6746250590627475).

  • Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites on the internet.
  • Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.
  • You may opt out of personalized advertising by visiting Google Ads Settings or aboutads.info.

4. Google Analytics Telemetry

We utilize Google Analytics (Measurement ID: G-2ZLZJCK2FK) to monitor site traffic, popular tutorials, and user ergonomics. Google Analytics collects anonymized interaction data without storing personally identifiable information.

5. South African POPIA Compliance

Under South Africa's Protection of Personal Information Act (POPIA), you possess the right to:

  • Request confirmation of whether we hold personal information about you.
  • Request the correction or deletion of personal data that is inaccurate or unlawfully obtained.
  • Object to the processing of your personal information on reasonable grounds.

6. Data Security Measures

We implement strict technical and organizational safeguards including HTTPS SSL/TLS encryption, Content Security Policies, rate-limiting on forms, and no permanent storage of user messages in accessible web directories.

7. Contact Information

For privacy-related inquiries, data requests, or information officer questions, please contact:

Chemcool Electronics
Attention: Information Officer (FJ Snijman)
Clubview, Centurion, Gauteng 0157, South Africa
Email: info@chemcool.co.za
WhatsApp: +27 82 442 7051